This is the privacy policy of Raytech International Windows Film. We may update this privacy policy from time to time by
publishing the amended version on our websites. This privacy policy applies to personal information we
hold about individuals. We will only use your personal information in accordance with the current data
protection law in Malaysia and this privacy policy.
Our Website.
We try to keep our website secure. However we ask you to recognise that when providing your information to us through our
website or when you send us or ask us to send you any of your confidential information by email, that
the internet and email communications over the internet may not be secure. We cannot be responsible for
any loss or unauthorised interception of information transmitted via the internet which is beyond our
control.
Our website may contain links to other websites outside of Raytech International Windows Film. Our privacy
policy only applies to our website. We are not responsible for the content, privacy or security of other
websites. If you submit any personal data to any Raytech International Windows Film websites, the processing
of your personal data shall be governed in accordance with the privacy policies of the respective Raytech
International Windows Film companies.
DATA PROTECTION STATEMENT:
The confidentiality and integrity of your personal data is a matter of prime importance to us. We shall therefore process
and use your personal data, which shall include your name, contact number, email address and mailing
address and all such personal information as you may have provided to us as stated below, with care and
in accordance with the statutory provisions.
Provision of your personal data is voluntary. However if you do not provide us your personal data, we
may not be able to provide you the products or services you request or process your personal data for
the purposes set forth below.
Please understand that should you provide insufficient information, inaccurate information or decline
to provide obligatory information that We request for, We may not be able to process your requirements
and/or requests and ultimately be unable to provide you with your requirements and/or requests.
Personal data that we receive and process will vary, depending on the types of products and services
requested by you and may include but are not limited to:
data which are collected from sales orders, application, consent or other forms, personal documents
or as provided by you such as name, address, e-mail address, telephone number, occupation, identity
card number, passport number, income, employer’s details, and any other such information that
may be relevant to your application or request,
data which may be provided by applicable co-hirers, guarantors, paymasters and/or parties providing
security to a particular contract such as name, contact number, addresses,
data collected through participation in customer satisfaction surveys, or when you respond to communications
from or Raytech International Windows Film, data provided by Raytech International Windows Film
and dealers, third party vendors, service providers, insurance companies which are consented
by you,
data about your transactions with Raytech International Windows Film Credit & Lease such as the account
status, account balances, repayment records, and account activity,data collected from credit
bureau reports and credit reporting agencies to indicate your credit worthiness,
data which may be provided by banks/financial institutions to verify genuineness of your provided
documents such as bank statements, investment receipts,
data which may be provided by plaintiffs and/or defendants of legal cases and/or legal firms to verify
the status of any legal cases involving yourself (if any),
data provided by governmental agencies, regulatory and statutory authorities,
data provided by you such as comments, queries or messages that you may submit to Raytech International
Windows Film in whatever manner,
data from publically available sources.
Personal data are collected, processed and used for the business activities of Raytech International
Windows Film and to provide you with the services and/or products you have requested, including but not
limited to the following purposes:
to help Raytech International Windows Film verify your identity when you contact us,
to respond to inquiries, comments and suggestions from you,
to enable Raytech International Windows Film, authorized dealers, approved third party vendors and/or
service providers to provide you with your requested products or services,
to help Raytech International Windows Film detect and prevent fraud and/or illegal activities,
to enforce or defend Raytech International Windows Film’s rights and your rights under, and to comply
with, all applicable legislation, laws and regulations,
for general administration purposes,
for audit and risk management purposes,
to conduct research, surveys and trend analysis on various matters, such as for product development,
statistical, security and testing purposes,
for transfer or proposed transfer of any part of Raytech International Windows Film’s interests,
obligations, business and/or operations,
if you obtain or have obtained products and/or services from Raytech International Windows Film Credit
& Lease:
for Raytech International Windows Film Credit & Lease to evaluate and monitor your financial standing
and credit worthiness,
for Raytech International Windows Film Credit & Lease to perform facility reviews on approved credit
facilities,
for Raytech International Windows Film Credit & Lease to manage and maintain your account, and if
needed, to recover debts,
for assessing, processing and investigating insurance claims by Raytech International Windows Film
Credit & Lease,
for all other purposes incidental and associated with any of the above.
Additionally, your personal data may be collected, processed and used for the following optional purposes
(“Optional Purposes”):
to deal with the mailing and communication of information literature (e.g. invitations to exclusive
events, information on promotions and offers, sending magazines and/or newsletters),
to identify other products and services which might be of interest to you and to inform you about
Raytech International Windows Film’s products and services.
In respect of the purposes above, your personal data may be disclosed to and processed by:
companies of the Raytech International Windows Film Group of Companies (including our appointed agencies)
within and outside Malaysia,
Raytech International Windows Film authorised dealers throughout and within Malaysia,
data centers and servers located worldwide for storage purposes,
Raytech International Windows Film’s approved service providers and third parties in connection with
the operation of Raytech International Windows Film business,entities to whom you have consented
the disclosure of your personal data to,
Raytech International Windows Film’s professional advisors and external auditors, including without
limitation legal advisors, financial advisors and consultants, and
Governmental and regulatory authorities to comply with statutory, regulatory and governmental requirements,
including any regulatory and governmental bodies in the European Union or other countries that
your personal data is transferred to, for purposes such as reporting, risk, audit, controlling
and any other obligatory functions and requirements.
If you obtain or have obtained products and/or services from Raytech International Windows Film Credit
& Lease your personal data may additionally be disclosed to:
any hirer, guarantor, security provider and/or indicated paymaster for the facilities,
credit reporting agencies defined under the Credit Reporting Agencies Act 2010,
Bank Negara Malaysia,
panel debt collection agencies in the event of any default in payment, andinsurers,
insurance underwriters and/or brokers.
Right To Access and Correct Personal Data.
Subject to the exceptions provided under Malaysian law, you can obtain information about your personal data stored by Raytech
International Windows Film and, may request access to see any information stored about you and request
correction, updating, deletion or disabling of the same at any time. Kindly contact us in writing at
the contact details provided below for this purpose. Should you have any queries, objections or complaints
about the processing of your personal data or if you wish to limit the processing of your personal data
for the Optional Purposes or if you wish to withdraw consents which you have provided voluntarily, please
contact us in writing using the contact details provided below.
We reserve the right to impose a fee for access of your personal data in the amounts as permitted under
law. In respect of your right to access and/or correct your personal data, we have the right to refuse
your request to access and/or make any correction to your personal data for the reasons permitted under
law.
Personal Information from Minors and Other Individuals.
As a parent or legal guardian, please do not allow the minor (individuals under 18 years of age) under your care to submit
personal data to Raytech International Windows Film. In the event that such Personal Data is provided
to Raytech International Windows Film, you hereby consent to the processing of the minor’s personal data
and personally accept and agree to be bound by this privacy policy and take responsibility for his or
her actions.
In some circumstances you may have provided personal data relating to other individuals (such as your
spouse, family members or friends) and in such circumstances you represent and warrant that you are authorised
to provide their personal data to Raytech International Windows Film and you have obtained their consent
for their personal data to be processed and used in the manner as set forth in this Privacy Policy.
CONTACT US.
RAYTECH TINTING HEAD OFFICE
Address:
15-17G, Jalan SR8/1, Serdang Raya, Selangor Seri Kembangan 43300 Malaysia
